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Tenant Resources

Everything you need as a DK tenant — maintenance requests, checklists, emergency contacts, and answers to common questions.

Urgent Help

Emergency Contact

Parm Dhillon — Property Manager

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Direct Line
604-787-2847
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Email
parmdhillon74@gmail.com
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Response Time
Within 24 hours (urgent issues prioritized)

Life-Threatening Emergencies

Call 911 immediately for fire, gas leaks, or any situation that threatens life or safety. Do not wait — evacuate first, call us after.

Submit a Request

Maintenance Request

For urgent issues, call 604-787-2847 directly. We'll confirm receipt by email.

Helpful Guides

Move-In & Move-Out Checklists

Move-In Checklist

  • Document any existing damage with photos on day one
  • Test all appliances (fridge, stove, washer/dryer)
  • Check all locks and ensure keys work
  • Test smoke and carbon monoxide detectors
  • Locate the main water shutoff valve
  • Locate the electrical panel and identify breakers
  • Check all windows and doors open/close/lock properly
  • Test all lights and outlets
  • Check heating and cooling systems
  • Note garbage pickup day for your area
  • Save Parm's number: 604-787-2847
  • Report any concerns within 7 days of moving in

Move-Out Checklist

  • Give proper notice as per your lease agreement
  • Deep clean all rooms, appliances, and surfaces
  • Clean inside oven, fridge, and dishwasher
  • Clean inside all cupboards and drawers
  • Patch small nail holes in walls
  • Replace any burnt-out light bulbs
  • Clean grout, tubs, toilets, and sinks
  • Clean windows inside and out
  • Remove all personal belongings and garbage
  • Clean furnace filter if applicable
  • Return all keys and access cards
  • Take photos of the unit when fully emptied
Common Questions

Tenant FAQ

How do I pay rent? +
Rent payment details are outlined in your lease agreement. Contact Parm directly at 604-787-2847 or parmdhillon74@gmail.com if you have questions about your payment method.
How do I submit a maintenance request? +
Use the maintenance request form above. For urgent issues (no heat, flooding, gas smell), call Parm directly at 604-787-2847 immediately rather than using the form.
How much notice do I need to give before moving out? +
Notice requirements are outlined in your lease agreement. In general, BC and Alberta tenancy law requires a minimum of one full rental period's notice (typically one month). Check your lease or contact Parm to confirm.
Can I have a pet? +
Pet policies vary by property and are specified in your lease. If you'd like to add a pet after move-in, contact Parm first to discuss. Do not bring a pet without written approval — it may affect your damage deposit.
When will my damage deposit be returned? +
Damage deposits are returned in accordance with BC or Alberta tenancy law (depending on your province). In most cases this is within 10–15 days of the end of the tenancy, minus any legitimate deductions. Doing a thorough move-out clean and taking photos helps ensure a smooth return.
Can I sublet my unit? +
Subletting requires written approval from Parm. Contact him directly before making any arrangements with a subtenant.
Who is responsible for yard maintenance and snow removal? +
For most houses, tenant is responsible for yard maintenance and snow removal as outlined in the lease. Basement suites may differ. Check your lease agreement for specifics.
What do I do if there's a noise complaint or neighbor issue? +
Contact Parm directly and explain the situation. We take these concerns seriously and will address them promptly and professionally.
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